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I just ordered my custom-built windows from my consultant Walter. He arrived on time for the appointment. He went over the history of the company which i appreciated since i love to support local businesses! He went over options with me and my wife which was very informative in the decision process. After seeing one of there windows with all the features we realized we wanted them in our home! We went ahead right then and there with Walter and ProEdge to transform our home with beautiful and super energy efficient widows. Thank you for making this process so easy. NO HIGH PRESSURE.... Today is Installation day. The Installers Bobby Rob and Jess showed up nice and early as planned. They were extremely professional neat and courteous and made the process smooth and efficient. I have never been so happy with a home improvement project in my life. Pro Edge, THANK YOU SO MUCH!!!
We are very happy with our new windows, they are beautiful and very energy efficient. Our salesman Ken was very professional, he answered all of our questions. We have a second home and will be using ProEdge for new windows in the future.
Had a sales rep out in September to give me an evaluation on replacement windows, he was very thorough. I found cost to be a bit high to replace all 13 windows. He was very persistent to close the deal on that day. I am familiar with the MFG facility in RI as i have done work inside the facility, so i know the quality of the product. I comprised and signed to replace 7 out of the 13 one of which was a bay that we converted to a 3 piece picture window(which we like very much). We signed the deal and put down a deposit on September 12th. My Dad had signed a deal with Anderson the week prior for the same amount of windows. I liked the product and the warranty of Custom Built. The install was to be completed by 11/16/20, i got an email the week prior and was told that my windows were not even built yet but still looking to get it done in time. The 16th came and I tried calling and got ghosted. I reached out to my sale rep who didn't call me but got email from Linda stating due to covid it could take up to six months for supplies. Got a call 2 weeks prior to Christmas that they were done, I could not have this install done until January, my house was decorated for the holiday! The installers came yesterday got all 7 windows installed. Very impressed with them, cleaned up nothing left behind, no breaks just got it done. Never saw my sales rep who stated when we purchased he would keep in touch till they were installed and stop by. Ghosted! My Dad got his installed in October
The guys Dave & Zach did a great job. They showed up on time took the time to explain what they were gonna do . Very friendly and professional. Did a great job on install & clean up . Very pleased with thier work.
We had ten windows installed, and we are very impressed. They are clearly high quality, look great, and function so well! Maybe most of all, the installer Dan was professional, personable, efficient, and neat. Thank you!
Awesome. These guys are the best. Professional, knowledgeable, polite, easy to work with, and efficient. They explain the process and and keep you informed as it goes.
So my first project started with a consultation with Walter who was extremely knowledgeable and very understanding when it came to what we were looking to do. After going over with Walter our project we felt very comfortable moving forward. About 3 months later the installation went even better than I could have imagined. Now we have beautiful windows and couldn’t be happier. Proedge is one company I would recommend to EVERYONE. Thank you so much!!!
Just ordered my custom-built windows from my consultant Walter. He arrived on time for the appointment. He went over the history of the company which i appreciated since i love to support local businesses! He went over options with me and my wife which was very informative in the decision process. After seeing one of there windows with all the features we realized we wanted them in our home! We went ahead right then and there with Walter and ProEdge to transform our home with beautiful and super energy efficient widows. I cant wait to have these windows in my home! Thank you for making this process so easy. NO HIGH PRESSURE.
Very happy with the picture / double hung windows we purchased. Salesman polite and thorough with little to no extra pressure to buy. High quality windows at competitive price point. Pre installation inspection prformed to insure that everything went smooth with installation. Installation crew very professional and skilled. Complete cleanup and demonstration of features of windows. Would and have recommended to prospective customers. Slight delay to meet delivery date due to pandemic however not excessive. Great warranty to back up product.
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