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We had three windows done because the old windows were growing moisture and mold between the panes in our children’s room. They made an exception on their minimum requirement which was extremely thoughtful.I cannot say enough great things about ProEdge Windows. The chain of people to complete installation were all incredible. The salesman Tom was thorough, intelligent, and a huge hit with our three year old! Jay who coordinates installs was enjoyable and flexible. The installers Vladimir and Alexi were professional, nice, and did an incredible job. Would definitely recommend!!! Windows look and work great!
When placing the order for my new windows the salesman Mike Wnek was very friendly and knowledgeable .
Had my bedroom windows and patio door replaced today. Very satisfied with the finished result. When Aleaksey and Vladimir arrived they got straight to work and didn’t stop until they were finished. They worked very diligently and professionally, and were very thorough when they cleaned up afterwards. You’re in good hands with this team, they’re hard working. A job well done!!!
I will say that ProEdge was the third window vendor I had interviewed, so by then I was versed in the process. The first ProEdge salesperson was straight forward, precise in his presentation and knowledgeable regarding the subject. I had none of the long winded, rigid sales pitches like I had experienced with one of the prior vendors and on the contrary felt the ProEdge rep was respectful of my time and needs. The rep presented several display units highlighting the high end quality of the window construction and he handled my sometimes very technical questions regarding the windows very well. I came away from this first visit with a sense that ProEdge might be a good fit for what I was trying to do and moved their position within the quotes to a higher rank. ProEdge sent another rep (Sales Manager) the following day and he was also very well versed in the process and did another independent assessment of the total package. We were able to agree on a figure that made sense and he was able to arrange some fairly low cost financing if that became necessary to complete the project. My impression of the second rep was equally positive to the first and I took that as a very reassuring sign that this was the way the company ProEdge operated. Buying these windows is a major investment in both time and money, just as it was when I built the home thirty five years ago. I had to be comfortable with the company and convinced that the expense was worth it. Both the ProEdge reps a
Very impressed with presentation of product. Impressed with product materials and manufacturing process.
I will be very honest. In the past several weeks, we have met with several window companies. and pretty much have seen and heard it all. Several days ago, we were fortunate to be able to meet with Tom from Pro-Edge.. From the moment we met, he put us immediately at ease.. He was affable, and very professional at every turn. He very meticulously explained all of our options, showed us specific samples, explained the excellent warranty and gladly answered every question we had along the way. .Tom took the time to fully explain every aspect of our project going forward. He also carefully took exact measurements of every single window-which was quite impressive. At no moment through the entire process did we feel pressured to do anything regarding our project. He walked us through it and we believe he gave us the best pricing for an excellent product, helping us in every way possible to fit this into our budget. Today we followed up with Richard, who was of the same positive and professional demeanor as Tom. He also patiently answered any and all additional questions we had and after further measuring he sat with us , carefully reviewing our installation agreement and then presented to us a very reasonable final price. As a result, we are now very excited to soon see our project come to fruition! Pro-Edge, we truly believe, will deliver us an excellent product and we highly recommend that you consider working with this company and its dedicated window professionals. Thank yo
3-person crew Andy, Alex and Ben arrived 07:45 on 20OCT21 for 09:00 start which threw us for a little while (alzheimers patient routine needed to be accomodated). But things settled down by revising 6-window demolition / installation order a bit. Things went well. Homeowner was very pleased with courtesy, quietness, thoroughness and cleanliness. Done by 11:00 AM Some exterior wood needs to be touch-up painted, but we knew that from June 2021 sales visit. Wonder if new interior trim should not be 100% white-caulked around at / between new windows as it is 100% clear-caulked outside? Other than that, it was a good job with weather in 50's - unusual for OCT in Upstate NY. Thanks / regards / TW for J&TK.
We had a great experience with proedge, I was originally contacted by proedge after looking for window installers or angi. I made an appointment for them to come out and discuss my needs. We went over all the details and signed a contract at this appointment, we next met with their installation expert and explained the trouble points ( this is a log home built in 1992) and a lot of these issues with these older Anderson windows. He wrote down everything needed to fix our concerns. It took 4 months for the windows to be ready again like alot of products supply chain issues. Received a call from installers and set up an appointment, the crew that was sent were ex excellent and the crew leader Jason had experience with log homes. The crew of three included Jason. Eddie, and David, they proceeded doing their appointed tasks and made sure the job was done to perfection. Thank you for the new windows and sliding glass door.
I am very happy with my entire experience with Proedge. Our rep Brett was great very knowledgeable our installers did a fabulous job very polite install went very smoothly. Windows are great. They cleaned up after conpletion. We are very glad we went with Proedge and highly recommend. We chose them because we liked the quality of windows
An enlightening experience. Rob was extremely pleasant and professional. He really sold the windows but I just couldn't afford to pay that price. I thought the job would not exceed $8000.00 but I was in for a surprise. His best price was approx $13000.00 for 1 pair of windows and a patio door. 20 years ago I replaced 34 windows in my Colonial home, cost me $16500.00. Rob is an asset to your company, he represents your company well.
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